Shipping


Order Processing

All orders are processed within 5 business days (excluding weekends and public holidays).

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

During peak periods, product launches, or promotional events, processing times may be slightly extended.


Shipping Rates & Estimated Delivery Times

At SuperFan Fightwear, we're committed to making your shopping experience as seamless as possible, wherever you train.

Every order is carefully packed and shipped from Hong Kong, with international delivery available to selected destinations worldwide.

We offer standard international shipping with transparent flat rates based on your destination.


Destination Standard Shipping (USD) Estimated Delivery
Hong Kong $3.90 1-3 business days
Greater China $8.90 5-10 business days
Southeast Asia $9.90 6-12 business days
Northeast Asia $9.90 5-10 business days
Australia and New Zealand $9.90 7-14 business days
UK & Western Europe $9.90 7-14 business days
Northern & Southern Europe $11.90 8-16 business days
Central & Eastern Europe $12.90 10-20 business days
United States $10.90 8-15 business days
Canada $8.90 8-15 business days

*Delivery times are estimates only and are not guaranteed, delivery estimates begin after dispatch.  

Please note that delivery times may vary due to customs clearance, local delivery conditions, public holidays, severe weather or other circumstances beyond our control.

We always aim to get your SuperFan gear to you as quickly and smoothly as possible.

 

Free Shipping on Orders Over US$110

Enjoy complimentary standard shipping on orders over US$110  to eligible destinations.

Whether you're picking up another colour or shopping with your training partner, we've got your shipping covered.


Shipping Restrictions

We are currently unable to ship to P.O. Boxes.
Please provide a valid residential or business street address at checkout.

Orders placed with a P.O. Box address may be cancelled.


Customs, Duties & Import Taxes (DDU / DAP)

Import charges depend on your delivery destination and the shipping service available.

Destinations covered by Delivered Duty Paid (DDP)
SuperFan Fightwear covers applicable import duties and taxes through our DDP shipping service. You should not be asked to pay additional import duties or taxes upon delivery. If you receive an unexpected payment request, please contact info@superfanfightwear.com before paying.

Destinations shipped on a Delivered at Place (DAP) basis
Import duties, VAT, other import taxes and customs clearance or carrier handling fees are not included in your purchase total. Where applicable, these charges are payable by the recipient and may need to be settled before delivery.

Charges are determined by the destination’s authorities and delivery provider. For DAP shipments, SuperFan Fightwear cannot confirm the final import charges in advance.

Not sure which arrangement applies?
Email info@superfanfightwear.com with your delivery country before ordering, and we will confirm the shipping arrangement available.

Refused Shipments

If a shipment is refused due to unpaid customs duties, taxes, or import fees:

  • The package may be returned to us or destroyed by the carrier.

  • Any return shipping fees, customs charges, or carrier penalties incurred will be deducted from your refund.

  • Original shipping costs are non‑refundable.

We recommend checking your country’s import regulations before placing an order.


Tracking

Tracking information will be provided once your order has shipped.

Please allow up to 48 hours for tracking updates to appear in the courier’s system.


Incorrect or Incomplete Address

Customers are responsible for ensuring that the shipping address entered at checkout is accurate and complete.

If an order is returned due to an incorrect or incomplete address:

  • Reshipping fees will be the responsibility of the customer.

  • Original shipping fees are non‑refundable.


Lost or Stolen Packages

Once a shipment has been marked as delivered by the carrier, SuperFan Fightwear is not responsible for lost or stolen packages.

If your package is marked delivered but cannot be located, please contact the shipping carrier directly to initiate an investigation.


Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:

info@superfanfightwear.com

Please include:

  • Your order number

  • Clear photos of the item

  • Photos of the packaging

If the issue is confirmed to be due to our error or a manufacturing defect, we will arrange a resolution in accordance with our Refund Policy.


Contact

For shipping-related inquiries:

SuperFan Fightwear
info@superfanfightwear.com